Category | Update | Donor | Charity | Food Net | Reference |
Android Mobile App | We have updated the Foodiverse Android Charity User Guide which can be found here: | | ✓ | | C3-3853 |
Android Mobile App | We have updated the Foodiverse Android Donor User Guide which can be found here: | ✓ | | | C3-3949 |
iOS Mobile App | Donor and food bank users of the ios app were not seeing reminders to donate when a donation window was scheduled. This has been resolved. | ✓ | | ✓ | C3-3808; C3-3809 |
iOS Mobile App | Users of the iOS app will no longer see a ‘view’ button on their dashboard when they are offered ‘unsuitable’ food donations or when they are being alerted that the donor does not have food to donate for a planned transfer window. | | ✓ | ✓ | C3-3821 |
iOS Mobile App | iOS mobile app users can now refresh the results on their dashboard to see any new notifications or reminders that might have just been posted to Foodiverse. | ✓ | ✓ | ✓ | C3-3823 |
iOS Mobile App | Donor iOS mobile app users will no longer need to select the branch from which they wish to make a donation, provided that the user signed-in only has permissions to donate on behalf of a single branch. | ✓ | | | C3-3825 |
iOS Mobile App | We made some language improvements to the iOS mobile app for Czech and Slovak users | ✓ | ✓ | ✓ | C3-3887 |
iOS Mobile App | iOS mobile app users can now see the address of a donor that has offered them a donation in the ‘Offers History’ section of the app. | | ✓ | | C3-3933 |
iOS Mobile App | Food Bank branches can now accept donations via the iOS Mobile App | | | ✓ | C3-3960 |
BETA App | Mobile app users that wish to use the BETA version of the mobile app for testing purposes can now do so as part of the new region selector on the mobile app. This will appear to users downloading the app for the very first time. For more information on how this works, please see this knowledge base article: | ✓ | ✓ | ✓ | C3-3661; C3-3662; C3-3659; C3-3658; C3-3836; C3-3858 |
Donation Management | To help with the performance and user experience of the ‘Manage Donations’ page, users will now input their filters and click submit before any data will load and appear to the user. | | | ✓ | C3-3869 |
Donation Management | We have made some improvements to how the timestamps appear in the ‘Manage Donations’ page on Foodiverse. For a better understanding of the changes and what each timestamp means, please see this knowledge hub article: | | | ✓ | C3-3775 |
Donation Management | Donors using the web app can now cancel out of the ‘Create or Edit PLD’ section when creating a donation with PLD. | ✓ | | ✓ | C3-3679 |
Labels | We have replaced the label filter with a ‘type and search’ instead of a dropdown as for some organisations, they had over 100 label options which meant they would often struggle to find the label they were looking for. | ✓ | ✓ | ✓ | C3-3778 |
New Feature | Donor’s can now configure the time by which they wish a charity to respond to a donation offer to between 0-90 minutes before the donor’s collection windows end. This time is known as the ‘Accept-By Time’ and is configurable in the Donor Organisation’s settings. It will default to 30 minutes before the donor’s collection windows end for all donors. See Knowledge Hub article here Please note: Aspects of this feature are still in development. The ‘accept-by time’ configuration has passed testing for temporary schedules, however, by the next release, it should also be functioning on extended temporary collection windows. By the August release, we hope to improve the mobile app UI for charities and donors so that they are clear about the expected Accept-by Time. | ✓ | | ✓ | C3-3881 |
Product Level Details | The ‘Create PLD’ API docs have been updated. See here | ✓ | | ✓ | C3-3846 |
Reports | Donor Organisations can now configure their process success, posting compliance and food offered KPIs to highlight as red, amber or green depending on their own parameters. This can be configured in the Donor Organisation settings and will be reflected in the Donor Branch KPI report. Instructions on how to configure this can be found here: Please note that this will not be available in Food Net reporting. | ✓ | | ✓ | C3-3526; C3-3729; C3-3730 |
Reports | As a donor with a donation window ending at 23:59, when I did not post a donation where an active donation window exists, a ‘No posting’ flag was not being not generated which affected KPI reports because ‘No postings’ help to calculate donor compliance in the KPI reports. This has now been resolved, however, please note that ‘No postings’ are generated approximately 5 minutes after an active donation window ends so it is important to be careful when planning active donation too close to midnight. | ✓ | | ✓ | C3-3728 |
Reports | Impact and KPI report users should now see a ‘totals’ row when they export their reports from Foodiverse. | ✓ | ✓ | ✓ | C3-3735 |
Reports | An improved filter has been added to the Donor KPI Report so that users can now select which columns they wish to analyse. This will hopefully allow users to better tailor the report to their needs and simplify the data they wish to view. | ✓ | | ✓ | C3-3764 |
Reports | To help with the performance and user experience of all Donor and Food Bank reporting, users will now input their filters and click submit before any data will load and appear to the user. | ✓ | | ✓ | C3-3643 |
Reports | Additional filters and columns were added to the PLD report available on Metabase to support users in finding the information that they need | ✓ | | ✓ | C3-3761 |
Reports | Donor KPI Summary Report users can now download the data in the trend graph and the donation funnel based on the selected filters. For more information on how these graphs work, please see this knowledge base article: | ✓ | | ✓ | C3-3467; C3-3954 |
Schedule Management | Food Bank administrators can now extend collection windows to span between 1-7 calendar days. This means that if a food bank is working with a donor who would like their collection window to stretch over a number of days (to a maximum of 1 week), this is now possible. In order to extend a collection window, please edit it and add the number of days by which you would like the window to extend. Please note: This is not yet available on the temporary schedule but it should be included in the next release. | ✓ | | ✓ | C3-3230 |
User View | We have changed the ‘View Mode’ filter to be called ‘User View’ and for the dropdown to reflect the Foodiverse user types so that it is more clear what this filter’s function is. For certain pages on Foodiverse, the data will need to be filtered by user type which is why this filter exists. | ✓ | ✓ | ✓ | C3-3794 |